Situational Workshops are a ritual used to coach at scale. They are a consistent practice ground for coaches to practice coaching. Every employee participates in SWs. Leaders within the organization serve both as coaches and mentees.
Mentees share a challenging situation they faced recently and what action they took to address it. The coaches offer an alternative approach that could have been taken. Over time, coaches help mentees identify recurring patterns of failure in decision making under stress. (It is important that the mentee bring a situation which they have already acted upon. The coaches focus on coaching the person, not the outcome.
Setting up an SW
Two groups –
- Coaches (2 experienced senior leaders)
- Mentees (2-4 people)
Total time – One (1) hour per session
Running an SW
Part 1: During an SW
Mentees – Share a challenging situation, their thought process,
and their final action (5 minutes)
Coaches – Share a different perspective, calls out blind spots (5-10 minutes)
Part 2: After an SW
Mentees – Listen to the coaches’ feedback. Reflect overnight and sends takeaways
to the coaches via email within 24 hours.
Coaches – Look for patterns in participant situations and takeaways over time.
This process helps coaches be more helpful over time as they see what
insights were most memorable/least memorable to the participants.
Tips for running an SW
When setting up SWs, commit to holding for the same small group for a total of three times.
After the third sessions, evaluate if the SWs are working or not (are the participants taking action from the coaching, or are they bringing the same pattern of situations without changing their actions).